Welcome SUNY Old Westbury students

High Speed Cable Modem services are available Marshall, Tubman, Wang, Whitman and Western Complex dormitories.

Click here for a cable modem quick connect guide

Click here for a cable modem troubleshooting FAQ

If you are unable to resolve your issue with the resources listed above please call -

1-877-798-4883

Please provide the help desk with your room number (some dorms do not have room identification for the various bedrooms).

You may have to provide your cable modem MAC address to the help desk.  Open your browser and in the address bar type 192.168.100.1.  The cable modem MAC address is listed on the first page. 

Western Complex cable modems are not deployed in the rooms and power cycling can not be performed by the student.